Return Policy

Return, Refund, and Cancellation Policy

Last Updated: June 26, 2026

Thank you for partnering with THOUGHT LIFE, LLC and investing in the Thought Life Transformation System (TLTS). We want to ensure you have an exceptional experience with our books, workbooks, resources, and services. Please read our policy regarding returns, refunds, and cancellations below.

1. Physical Products (Books, Workbooks, and Printed Materials)

•  Returns: We accept returns on undamaged, unused, and unmarked physical books and workbooks within [30] days of the original delivery date. To be eligible for a return, the item must be in its original condition.

•  Damaged or Defective Items: If your book or workbook arrives damaged, misprinted, or defective due to a shipping or manufacturing error, please contact us at info@thoughtlifetransformation.com within [7] days of receipt with a photo of the issue. We will gladly ship you a replacement copy at no additional cost.

•  Return Shipping: Unless the return is due to a manufacturing or shipping error on our part, the customer is responsible for covering the return shipping costs.

•  Important Note for Third-Party Retailers: If you purchased Turning Thoughts Into Results through an external retailer (such as Amazon, Barnes & Noble, or an independent bookstore), your purchase is subject to that specific retailer's return policy. Please contact them directly to process your return or exchange.

2. Digital Products (E-Books, Digital Framework Downloads)

• •  Due to the immediate, downloadable nature of digital intellectual property, all sales of e-books, downloadable PDF trackers, and digital worksheets are final. We do not offer refunds or exchanges on digital products once the download link has been generated or delivered.

3. Digital Courses and Coaching Cohorts

• •  Cancellations & Withdrawals: We put immense preparation and individual focus into our live transformation cohorts and digital courses. If you register for a cohort and need to withdraw, you must notify us in writing at least [7] days before the official start date of the program to receive a full refund (minus any non-refundable processing fees).

  •  Mid-Program Refunds: Once a coaching cohort or live digital course has officially commenced, refunds are generally not permitted. However, if an unexpected emergency arises, we may, at our discretion, offer you a credit to transfer your enrollment into a future cohort cycle.

4. Enterprise Licensing and Certifications

•  Cancellations, contract terms, and refund structures regarding bulk enterprise licensing, facilitator guides, or corporate certification programs are governed exclusively by the specific terms outlined within your executed corporate agreement.

5. How to Initiate a Return or Request Support

To initiate a return or request assistance with an order, please email our support team with your name, order number, and reason for the request:

• •  Company Name: THOUGHT LIFE, LLC

  •  Contact Email: info@thoughtlifetransformation.com

  •  Business Phone: (804) 596-5699 

Once your returned physical item is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed automatically back to your original method of payment within [5–7] business days.